5 Tips to Master Remote Selling (or any virtual conversation)
Virtual selling has become an integral part of our sales toolkit, and its importance will continue to grow in the modern business landscape. To ensure success in virtual interactions, it's crucial to master the art of remote selling. In this blog post, we'll explore five practical tips to help you excel in remote selling and make the most out of virtual conversations.
- Set a professional background: Choose a clean and clutter-free area as your backdrop during video calls, or use a preset background option and/or the blur feature.
- Ensure proper lighting: Good lighting can significantly enhance your appearance on camera. Position yourself in a well-lit area, preferably facing a natural light source or using artificial lighting to ensure your face is clearly visible.
- Eliminate distractions: Find a quiet space where you can focus without interruptions. Minimize background noise and notify others around you about your important calls to maintain a distraction-free environment. Consider using a noise canceling tool (i.e. Krisp, etc).
- Maintain an open posture and sit forward in your chair: Sit upright with your back straight, shoulders relaxed, and arms comfortably placed. This posture exudes confidence and attentiveness.
- Make eye contact by looking into the camera: When speaking or listening, direct your gaze towards the camera vs. the other person.
- Speak louder and more animated than normal: Virtual platforms can sometimes dull the natural energy of our voices. To compensate for this, speak with clarity, project your voice, and add enthusiasm to your tone to keep the conversation engaging.
- Be your true self: Authenticity is key to building trust and rapport. Let your personality shine through and show your genuine interest in the conversation.
- Actively listen: Pay close attention to what the other person is saying, and demonstrate active listening by nodding, paraphrasing, and asking relevant questions.
- Show genuine interest in others: Ask thoughtful questions about their work, challenges, and goals. By showing a sincere interest in their needs, you can better understand how to provide value and build a strong rapport.
- Speak clearly: Enunciate your words and speak at a pace that is comfortable for everyone to follow.
- Vary your tone: Adding variety to your tone helps maintain engagement and convey enthusiasm. Emphasize key points, use inflection to highlight important information, and avoid sounding monotonous.
- Smile while talking: Smiling can be heard through your voice. Even though your audience may not see your facial expressions as clearly, a smile can create a positive and friendly atmosphere during the conversation.
- Record practice sessions and review: Use video conferencing tools to record your practice sessions. Review the recordings to analyze your body language, voice modulation, and overall presentation. Identify areas for improvement and work on refining your virtual presence.
- Seek feedback from trusted advisors/mentors: Share your practice sessions with trusted colleagues, mentors, or advisors for feedback.
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